Privacy Policy
How we protect and handle your personal information
Last Updated: December 2024
1. Introduction
NewNZGamez ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social gaming services. This policy applies to all users of our platform in New Zealand.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address)
- Account registration details
- Communication preferences
- Support inquiries and correspondence
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location information
- Browser type and version
- Device information and operating system
- Usage data and website analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain our gaming services
- Process account registration and authentication
- Respond to customer support inquiries
- Send important service notifications
- Improve our website and gaming experience
- Ensure compliance with legal obligations
- Prevent fraud and maintain security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Types of cookies we use include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
7. Your Rights and Choices
Under New Zealand privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your information
- Withdraw consent where applicable
- Lodge a complaint with the Privacy Commissioner
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our services are intended for users aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@newnzgamez.com
Subject: Privacy Policy Inquiry